TheSeattleFund Refund & Cancellation Policy
Last Updated: 08/14/2025
At TheSeattleFund, we are committed to providing our investors with a transparent, secure, and trustworthy investment experience. This Refund & Cancellation Policy outlines the circumstances under which refunds are granted and the process of requesting them.
1. Eligibility for Refunds
24-Hour Cancellation Window
- Investors have the right to cancel their investment and request a full refund within 24 hours of making the investment.
- The 24-hour period begins at the time the transaction is confirmed via email or on the investor’s account dashboard.
- Refunds will be issued in the same payment method used for the original transaction.
After the 24-Hour Window
- Once the 24-hour period has passed, investments are considered final and non-refundable unless required by applicable law or regulation.
- Exceptions may apply in cases of proven fraud, duplicate transactions, or significant technical errors.
2. How to Request a Refund
To request a refund within the 24-hour window, please:
1. Contact our support team via our online contact form.
2. Provide your full name, investment ID, transaction date, and reason for cancellation.
3. Refund requests must be submitted before the 24-hour deadline expires.
3. Processing Refunds
- Approved refunds will be processed into your wallet account within 5–10 business days.
- Refund timelines may vary depending on your payment provider or bank.
- No processing fees will be deducted for refunds made within the 24-hour cancellation period.
4. Non-Refundable Scenarios
Refunds will not be issued if:
- The request is made after the 24-hour window (unless otherwise required by law).
- The funds have already been committed or disbursed to the business you invested in.
- The request is related to changes in the business performance or market conditions.
5. Compliance with Applicable Laws
This Refund Policy is designed to comply with applicable consumer protection and investment regulations. Where local laws provide additional rights, those laws will apply.
6. Contact Information
If you have questions or concerns about this policy, please contact us: